Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
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This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Maashree Tours And Travels World disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Maashree Tours And Travels World does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Maashree Tours And Travels World does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Maashree Tours And Travels World shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Maashree Tours And Travels World has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Maashree Tours And Travels World product is mistakenly listed at an incorrect price, Maashree Tours And Travels World reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Maashree Tours And Travels World reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Maashree Tours And Travels World shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Maashree Tours And Travels World without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Maashree Tours And Travels World may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Maashree Tours And Travels World.
Your use of this site shall be governed in all respects by the laws of the state of Maharashtra, INDIA, without regard to choice of law provisions.You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Maashree Tours And Travels World products) shall be in the state or federal courts located in Mumbai County, India. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Maashree Tours And Travels World products) must be commenced within one (1) month after the claim or cause of action arises. Maashree Tours And Travels World's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Maashree Tours And Travels World may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Maashree Tours And Travels World or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Maashree Tours And Travels World does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Maashree Tours And Travels World is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Maashree Tours And Travels World reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Maashree Tours And Travels World in its sole discretion.
You agree to indemnify, defend, and hold harmless Maashree Tours And Travels World, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Maashree Tours And Travels World may link to sites operated by third parties. However, even if the third party is affiliated with Maashree Tours And Travels World, Maashree Tours And Travels World has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Maashree Tours And Travels World. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Maashree Tours And Travels World seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
General Terms 1- All services provided and assured by the Company are subject to full realization of payment prior to departure. If payment to the Company is made by cheque, the Package/ tour component will b e delivered only after realization of cheque. 2- The Company has right at any time and for any reason: (a) To cancel a tour package/tour component prior to the date of departure and if it does so, its liability shall be limited to refunding all the money paid by the Tourist, towards the tour package / tour component. (b)To amend, alter, vary or withdraw any tour, holiday, excursion or facility, it has advertised or published, or to substitute a hotel of similar class if it is deemed advisable or necessary. In either case the Company shall not be liable for any damages, additional expenses or consequential loss suffered by the Tourist/Group. 3- No person, other than the Company, in writing has authority to vary, add, amplify or waive off any description, representation, terms and conditions set forth herein or in brochure of the Company, or other terms & conditions regarding tour booked by the Tourist with the Company. 4- In the event of the Company exercising its right to amend or alter any tour advertised in their brochure or any other media after such tour or holidays has been booked the Tourist shall have right: (a)To continue with the tour or holiday as amended or altered. (b)To accept any alternative tour or holiday which the Company may offer. In neither of the above cases shall the Company be liable to the Tourist/Group for any damages, additional expenses and consequential loss suffered by the Tourist/Group. 5- The Company shall in no circumstances whatsoever be liable to the Tourist/Group: (a) Any death, personal injury, sickness, accident, loss, delays, increased expenses or consequential damages by any misadventure or otherwise caused. (b)Any act, omission or default of any hotelier, carrier, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression “however caused” includes negligence on the part of any person. 6- No liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/ tour component or excursion, and shall in no case include any consequential damages or additional expenses whatsoever. 7- The prices quoted by the Company in its brochures / quotation are in US Dollars or equivalent in foreign currency (local currency of the foreign country / countries being visited). The Company reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange and or fuel cost before departure and to surcharge accordingly. All such increases in price must be paid for in full. 8- It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Company will have no responsibility whatsoever in respect of the above matters. It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Company will have no responsibility whatsoever in respect of the above matters. 9- The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will have to pay any such premium at their own cost. 10- All tour programs and packages/ tour components are subject to laws, rules and regulate/Group are on tour and back. The Company will have no responsibility in respect of any condition brought about by any such laws, etc., or due to act of God. 11- Any complaint by the Tourist (including complaint on behalf of passengers of the Group submitted by the Tourist) in connection with or arising out of the tour must be notified to the Company in writing within two (2) days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group. 12- All claims, disputes and litigation relating to the tours arranged or co-coordinated by the Company shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Mumbai only. 13- Check in / Check out. Most hotels worldwide observe 1400-1600 Hrs. as Check-in time & 1000-1200 Hrs. as Check out time. If the Tourist/Group arrival is before or departure is after the normal check-in or check-out time, the Company is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the Tourist/Group directly with the hotel or travel components supplier. 14- The Company will not be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable. The tickets are issued, subject to conditions herein. Declaration for Foreign Exchange Declaration for Basic Travel Quota (BTQ) I declare that the information given above by me are true and correct to my knowledge. I declare that the exchange applied for together with the exchange already availed does not exceed $10,000/- in this financial year. I further confirm that I am a Resident Indian Citizen and intent to return to India. I further undertake that the transaction is not designed to contravene or evade the provisions of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions issued under the Act. Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS) It is certified that the expense for the above trip are being met by the company/ firm. We undertake that the foreign exchange withdrawn will be used for the purpose stated above. We further undertake that the transaction is not design to contravene or evade that provisions of the Foreign Exchange Management Act, 1999 or any of the Rules/ Notifications/ Directions issued under the Act. Online booking Procedure - For selected package, choose (by mentioning) your date of travel & provide us passenger details. - Pay online by using credit card/ debit card / net banking. You can also make a partial payment incase your travel date is at least 30 days later than date of booking. - You shall instantly receive a booking ID via email after successful payment. - Then you shall receive an acknowledgement call from our travel expert within 1 working day. If you have made a part payment, we shall guide you with the procedure for making the balance payment. - After filling booking form, you will need to attach a scanned copy of your passport and the forms and email them to us. - Your booking will be processed once we receive these documents, duly filled in. - If your package includes a VISA, we will ask you for your original passport, and all related documents required by the VISA office. - We will process your request and send across vouchers for your hotel, cab, and flights etc. via email and give you a confirmation call. Your passport with visa stamps shall be couriered to you. Cancellation Policy If circumstances make you cancel your Tour, the cancellation must be intimated to us in writing duly signed by each of the Clients seeking cancellation at the Registered Office of the company at E-29 Rock Avenue, Opp. ICICI Bank Hindustan Naka, Charkop Kandivali (W) Mumbai -400067 INDIA or email to us at firstname.lastname@example.org or email@example.com WHEN A CANCELLATION IS MADE & CANCELLATION CHARGES PER PERSON Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost Deposit Amount Clear 44 to 31 working days prior to the date of departure of the Tour 25% OF THE TOUR PRICE Clear 30 to 16 working days prior to the date of departure of the Tour INR 40,000/- 50% OF THE TOUR PRICE Clear 15 to 02 working days prior to the date of departure of the Tour INR 50,000/- 75% OF THE TOUR PRICE Less than 02 clear working days prior to the date of departure of the Tour 100% of Tour Cost An e-mail should be immediately followed by a duly signed written communication by you on working days within office time. However, if the Booking Form has been signed by one or more persons communication signed by such signatories would be treated as valid communication for cancellation for all such persons mentioned in the form. The computation of the period of notice of cancellation shall commence only from the time the written request reached the Company at its office in Mumbai on working days within office time. We are constrained to levy cancellation charges mentioned above. It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of documents etc. As the services to be provided to the tour participants are booked several months in advance, cancellation of such services earmarked for a particular departure results in the Company losing money depending upon the time of cancellation to the Supplier. Therefore any cancellation of tour / services booked by a tour participant will attract cancellation charges as specified by the company. If the tour participant books a third party product or service, the Terms and Conditions and cancellation policy of such third party would be applicable in addition to the Company's Terms and Conditions. Any cancellation of tour / services has to be in writing clearly stating the reasons for cancellation. Maashree Tours & Travels World reserves the right to cancel any Tour prior to the departure, without assigning any reason and all monies paid by you will be refunded forthwith in Indian Rupees only after deducting the actual expenses incurred by us on your booking like visas, insurance premiums, POE charges, ticket voiding charges, administrative charges and other overheads as applicable from case to case, but no compensation and/or interest are payable. Refund If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final. It would take at least 45 days to process the refund (if due). It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever. The Company will not be liable to any passenger for refund, compensation or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change or postponement or delay of any airlines due to any reason whatsoever including fog or bad weather and the tickets/package are issued subject to the conditions herein.